Infiniti Navigation System Product
INFINITI Navigation Third Generation DVD Map Update Version 12 for vehicles purchased in United States and Canada
Your UNIT ID and VIN is required to finish purchase of this product.
To get your UNIT ID:
- Push "INFO" on your navigation system
- Highlight "Map Update" and push "ENTER"
- Write down the 10-digit Unit ID that appears on the next screen (do not include hyphen)
Get accurate directions with new roads, new subdivisions, and current addresses. New and expanded coverage in over 50 cities, counties and metropolitan areas across the continental United States and Canada. You can confidently drive through unfamiliar or recently changed areas.
This latest edition provides an updated list of points of interest and can help you find the way to where you want to go quickly and efficiently. Your shipment will include a total of 5 DVDs.
Please note the Zagat Restaurant Guide is no longer included in this map update.
1 User Guide
2) Once you place your order, you will receive an email that contains an Activation Code. You will need this code when you install your map update (also referred to as the ‘License Key’ code)
3)This product is compatible with vehicles purchased in in United States and Canada.
- United States of America
Shipping & return policy
On business days, orders placed by 11:30 a.m. Pacific Standard Time will be processed and shipped that same day. Delivery time depends upon the shipping method you select. Note: If you place an order on the weekend, it will be shipped the next business day.
All HERE maps are delivered by couriers with tracking services. We offer SmartPost, 2-day, and overnight service. Delivery time is based on business days and whether or not your order was received before 3 p.m. Central Standard Time. United States Ground shipping also includes delivery to P.O. Boxes. Delivery is dependent on stock availability and receipt of payment or credit card authorization.
Return and Exchange Policy
Only unopened product purchased direct from HERE can be returned to HERE for refund or exchange. No partial refunds will be given on map subscriptions. NOTE: Agreements between HERE and specific vehicle/device manufacturers overrule the terms & conditions written herein.
Returns: Your credit card account will be credited for the price of the Map Data disc. If your order included discounted products, the refund will be given on the lower-priced product. Partial returns of map sets will not be accepted.
Exchanges: Only map areas of the same Map Data disc release and product line can be exchanged for a different map area. A shipping and handling fee will be charged to deliver the exchange disc.
Contact HERE within 30 days after the shipping date noted on the packing slip. Requests for warranty replacements, returns and exchanges made after 30 days will not be honored.
- Contact HERE Customer Service Center. Phone numbers are available on the Contact Us page.
- Describe the problem and request a Return Authorization Number
- Clearly print the authorization number on the outside of the package.
- Insure the package and keep the receipt. HERE is not responsible for lost packages.
- Return the package, with the packing slip, to: HERE Returns Address, 2000 Midway Lane, Smyrna, TN 37167
Representatives are available Monday through Friday, 9:00 am to 7:00pm EST.