Infiniti Navigation System Product
INFINITI Navigation First Generation SD Map Update Version 12 for vehicles purchased in MEXICO
This map update is only for vehicles purchased in Mexico. All prices quoted in USD.
This product is compatible with vehicles purchased in in Mexico.
Your navigation system Navi ID is needed in order to purchase a map update. To find the Navi ID on your navigation system: Push Information, Push Map Information, Write down the Navi ID (record the first 8 numeric digits).
The latest INFINITI navigation update provides enhanced routing accuracy throughout Mexico. Each update features new and modified roads, junctions, exits, points of interest, and much more. Stay on course and on time. Update your INFINITI navigation system map today.
Shipping & return policy
On business days, orders placed by 11:30 a.m. Pacific Standard Time will be processed and shipped that same day. Delivery time depends upon the shipping method you select. Note: If you place an order on the weekend, it will be shipped the next business day.
All HERE maps are delivered by couriers with tracking services. We offer SmartPost, 2-day, and overnight service. Delivery time is based on business days and whether or not your order was received before 3 p.m. Central Standard Time. United States Ground shipping also includes delivery to P.O. Boxes. Delivery is dependent on stock availability and receipt of payment or credit card authorization.
Return and Exchange Policy
Only unopened product purchased direct from HERE can be returned to HERE for refund or exchange. No partial refunds will be given on map subscriptions. NOTE: Agreements between HERE and specific vehicle/device manufacturers overrule the terms & conditions written herein.
Returns: Your credit card account will be credited for the price of the Map Data disc. If your order included discounted products, the refund will be given on the lower-priced product. Partial returns of map sets will not be accepted.
Exchanges: Only map areas of the same Map Data disc release and product line can be exchanged for a different map area. A shipping and handling fee will be charged to deliver the exchange disc.
Contact HERE within 30 days after the shipping date noted on the packing slip. Requests for warranty replacements, returns and exchanges made after 30 days will not be honored.
- Contact HERE Customer Service Center. Phone numbers are available on the Contact Us page.
- Describe the problem and request a Return Authorization Number
- Clearly print the authorization number on the outside of the package.
- Insure the package and keep the receipt. HERE is not responsible for lost packages.
- Return the package, with the packing slip, to: HERE Returns Address, 2000 Midway Lane, Smyrna, TN 37167
Representatives are available Monday through Friday, 9:00 am to 7:00pm EST.